> For the complete documentation index, see [llms.txt](https://docs.volt.ai/volt/8EnMblOhYy6VQJFNi0Vz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.volt.ai/volt/8EnMblOhYy6VQJFNi0Vz/portal/desktop-volt-announcer.md). # \[Desktop] VOLT Announcer VOLT Announcer is a desktop app for security operation centers. It lives on the operator's machine and delivers escalated VOLT incidents as an audio alert plus a desktop notification — so nobody has to keep the VOLT portal open in a browser tab waiting for something to happen. Once Announcer is installed, an operator only needs to sign in. From then on, any incident they are on the [escalation policy](/volt/8EnMblOhYy6VQJFNi0Vz/portal/escalation-policies.md) for reaching them on top of whatever else is on screen.
### Why Announcer Without an Announcer, a SOC operator has to keep VOLT open in a browser tab and rely on that tab firing an audio alert when an incident is escalated. Announcer removes the browser from the alerting path. Operators do not need the portal open unless there is an incident to work. ### Capabilities * Runs in the background from the Windows system tray — no portal tab required * Audio alerts for escalated incidents, with a built-in Test audio check so operators can confirm before their shift that they will actually hear them * Desktop push notifications that appear over whatever application is currently in focus * Per-rule notification settings, so an operator can turn off alerts from rules that are not theirs to action * Escalation-policy aware — an operator receives only the incidents they are assigned to, individually or through an on-shift group * Multi-user support — one machine-wide install serves every user account on a shared dispatch workstation * Silent install for deployment through Intune or another management tool, with no user interaction * Optional launch at login, either preconfigured at install time or opted into per-user from the tray icon * Signed installer — code-signed through Microsoft trusted signing
## Windows #### Download Current release — v1.1.11: [volt-announcer\_v1.1.11\_windows\_amd64\_setup.exe](https://volt-public.s3.us-east-1.amazonaws.com/volt/announcer/volt-announcer_v1.1.11_windows_amd64_setup.exe) Installers follow the pattern `volt-announcer__windows_amd64_setup.exe` Ask your VOLT contact if you need a different version. #### Install and sign in 1. Download and run the installer. 2. Verify the checkboxes are selected once installed. 3. On a shared workstation, select Install for all users when you reach that step, so Announcer is available to every operator who signs into the machine — not just the account that ran the installer. 4. Find the VOLT Announcer icon in the system tray and select Sign In. The icon indicates connection state: 5. Grey — not connected 6. Orange — connecting 7. Green — connected 8. Select Test audio to verify you will hear alerts from VOLT Announcer. 9. Select Notification Settings to turn off alerts from certain rules. Announcer starts as a grey bubble in the system tray. Once an operator signs in, the bubble turns green — from there, incidents arrive as push notifications on top of whatever is already open. Announcers will not alert until an operator has signed in and the tray icon is green. ### Silent install (IT / Intune) Announcer supports fully unattended installation for deployment through Intune or another management tool. #### Install command `volt-announcer__windows_amd64_setup.exe /S /AllUsers` * `/S` — fully silent, no UI shown * `/AllUsers` — installs machine-wide to Program Files, so it applies to every user on the device. Recommended for Intune, since Intune runs installs in the SYSTEM context. Optional flag, appended to the command above: * `/LAUNCHATLOGIN` — preconfigures the app to start automatically at login for every user on the machine. Omit this if you would rather leave it as an opt-in choice from the app's tray icon. #### Uninstall command `"%ProgramFiles%\Volt\Announcer\Uninstall.exe" /S _?=%ProgramFiles%\Volt\Announcer` The `_?=` argument is required. It makes the uninstaller run synchronously so Intune can correctly detect when it has finished. #### Notes for IT * The installer is signed through Microsoft trusted signing. * `/AllUsers` installs to Program Files rather than user space. Use it for any managed or shared deployment; a user-space install only appears for the account that ran it. * Installation does not sign anyone in. After deployment, each operator signs in from the tray icon. ## Mac Coming soon. ### Troubleshooting #### **Check the tray icon before every shift**
The VOLT Announcer bubble in the system tray shows whether you will be alerted at all. Green means you are Signed In. Grey means you are Signed Out, or there is no connection to VOLT — no alerts will arrive. Orange means it is still connecting. Turn on **Launch at login** from the tray icon so you don't forget to sign in at the start of a shift. #### An announcer is installed but an operator hears nothing If the icon is green, run **Test audio**. If the test tone plays but real incidents do not alert, check **Notification Settings** for rules that have been turned off, and confirm the operator is on the escalation policy for that facility, zone, or rule. **Announcer only appears for the account that installed it.** It was installed to user space. Uninstall it, then reinstall with **Install for all users** selected, or deploy with `/AllUsers`. **Something else is wrong.** See[ Reporting Issues](https://claude.ai/cowork/reporting-issues.md). ### Related pages * [VOLT app (mobile)](https://claude.ai/cowork/mobile-volt-app.md) — the same escalations on iOS and Android * [Escalation Policies](https://claude.ai/cowork/escalation-policies.md) — who gets alerted, and when * [Incidents](https://claude.ai/cowork/incidents.md) — reviewing incidents in the portal --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.volt.ai/volt/8EnMblOhYy6VQJFNi0Vz/portal/desktop-volt-announcer.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.