> For the complete documentation index, see [llms.txt](https://docs.volt.ai/volt/8EnMblOhYy6VQJFNi0Vz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.volt.ai/volt/8EnMblOhYy6VQJFNi0Vz/portal/overview.md).

# Overview

## Quick Links

1. [Overview](#overview)
2. [Dashboard](#dashboard)
3. [Monitoring Page](#monitoring-page)
4. [Incidents Page](#incidents)
5. [Facilities Page](#facilities-page)
6. [Summary](#summary)

## Overview

Welcome to our portal, your gateway to management of your incident detection needs. In this page, we will walk you through the key features and functionalities of our portal.

Let's review some definitions.

* **Facility**: A facility represents one of your buildings.
* **Zone**: A zone is an area within or around your facility where you can assign specific rules to a set of cameras.
* **Rule**: A rule is the scenario that you want your cameras to detect - such as Person Down, Weapon, Fight, Fire/Smoke, Trespassing, Object Left Behind, etc.
* **Incident**: An incident is the product of a rule being triggered. Incidents will include suspect locations, map view, video evidence, live-tracking, etc.

{% @arcade/embed flowId="JkWE4J7qxrLPDRSXQSdC" url="<https://app.arcade.software/share/JkWE4J7qxrLPDRSXQSdC>" %}

## **Dashboard**&#x20;

<figure><img src="/files/LxW8ZdNUMeg1BNmYxRa7" alt=""><figcaption></figcaption></figure>

The Dashboard page is offers real-time insights on incident history. Here you can:

* **Select Facility:** Switch between facilities to access facility-specific data.
* **Search:** Search for specific facilities, cameras, floors, and zones.
* **Filter by Date:** Use date filters to focus on the information you need, making it easy to analyze past and present data.
* **View Widgets:** Gain at-a-glance information with widgets displaying vital data.

## **Incident Monitoring**

{% @arcade/embed flowId="ab58i0yTO2hkB1NXdKLh" url="<https://app.arcade.software/share/ab58i0yTO2hkB1NXdKLh>" %}

The Monitoring page provides real-time incident monitoring and response. Here you can:

* **View incidents coming in real-time:** View open incidents as they occur, with the ability to confirm, share, and seal incidents for future review. Click to see snapshots, video evidence, and a live camera view of the event taking place.
* **Confirm:** Security personnel can confirm an incident to acknowledge they've seen it and will respond.
* **Close:** Security personnel can close the incident once resolved.

## **Incident History**&#x20;

<figure><img src="/files/kwOW5FXCIS0vz9dKUqGu" alt=""><figcaption></figcaption></figure>

The Incident page offers a live and historical view of all detected incidents, ensuring you have complete records. Here you can:

* **Filter Incidents:** Filter incidents by facility, status, rule, date range, start time, and end time to pinpoint specific data.
* **View Incident Timeline:** See when the incident logs such as when it was detected and escalated, where the incident took place around the facility, etc.
* **View Video Evidence:** Scrub through footage from cameras that detected the incident.
* **View Heat Map:** See where the incident took place and how it progressed.&#x20;
* **Share Incident:** Send the incident link to other users in your organization.
* **Seal Incident**: Save the incident and all snapshots/video evidence/heat maps for your future reference.
* **Add Notes:** Comment on the incident with any contextual details.

## **Facilities**&#x20;

<figure><img src="/files/SADVLaun66cReevbdv7O" alt=""><figcaption></figcaption></figure>

The Facilities page provides a view of all of your various facilities and control over their security needs. Here you can:

* **Select Facility:** Click into individual facilities to access specific information.
* **Access Camera Views:** Access and view all cameras within each facility.
* **View Maps:** Explore different floors and areas of your facility via a map view.
* **Create Zones:** Create zones to tailor incident detection to your unique requirements.
* **Schedule Rules:** Configure facility-wide or zone rules to run on certain days and within specified time ranges for precise incident detection.

## Summary

With these features, our portal provides an all-encompassing solution for your surveillance and incident detection needs. Whether you need real-time monitoring, historical incident data, or facility-specific customization, our portal has you covered. We're dedicated to providing you with the tools you need to ensure the safety and security of your facilities.

If you have any questions or need further assistance, our [support team](/volt/8EnMblOhYy6VQJFNi0Vz/portal/reporting-issues.md) is here to help.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.volt.ai/volt/8EnMblOhYy6VQJFNi0Vz/portal/overview.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
