Camera Configuration Guide
For optimal performance, verify that your camera settings align with our recommendations.
Last updated
For optimal performance, verify that your camera settings align with our recommendations.
Last updated
Cameras must support RTSP (to stream audio/video content in real-time over a network).
Ensure the following configuration is made for the RTSP stream you will share with us, typically found in 'Stream Profile' in camera settings.
Preferred
H.265
1920x1080p
10
20
<3000 kb/s
Supported
H.264
<=2560x1440p
Not variable <15
20-30
Variable is okay if minimum is set
240p
426 x 240
10
0.2
Not recommended
360p
640 x 360
10
0.5
Not recommended
480p
854 x 480
10
0.75
Not recommended
720p
1280 x 720
10
1
Ideal
1080p
1920 x 1080
10
2.5
Ideal
2K
2560 x 1440
10
5
Ideal
4K
3840 x 2160
10
10
Not recommended
8K
7680 x 4320
10
20
Not recommended
1 Megapixel
1280 x 720
10
1
Ideal
2 Megapixel
1920 x 1080
10
2.5
Ideal
3 Megapixel
2048 x 1536
10
3.5
Ideal
4 Megapixel
2560 x 1440
10
5
Ideal
5 Megapixel
2592 x 1944
10
6
Not recommended
6 Megapixel
3072 x 2048
10
7.5
Not recommended
7 Megapixel
3072 x 2304
10
8
Not recommended
8 Megapixel
3840 x 2160
10
10
Not recommended
16 Megapixel
5312 x 2988
10
20
Not supported
33 Megapixel
7680 x 4320
10
41
Not supported
