Camera Configuration Guide
For optimal performance, verify that your camera settings align with our recommendations.
Cameras must support RTSP (streaming audio and video content in real-time over a network).
Ensure the following configuration is made for the RTSP stream you will share with us, typically found in 'Stream Profile' in camera settings.
| Codec | Resolution | FPS | GOP/GOV/I-Frame Interval | Bitrate | |
|---|---|---|---|---|---|
Preferred | H.265 | 1920x1080p | 10 | 9 | >3000 kb/s |
Supported | H.264 | <=2560x1440p | Not variable <15 | FPS-1 or less | Variable is okay if minimum is set |
Supported Resolutions
| Resolution | Resolution (Pixels) | FPS | Avg Bitrate (Mbps) | Supported |
|---|---|---|---|---|
240p | 426 x 240 | 10 | 0.2 | Not recommended |
360p | 640 x 360 | 10 | 0.5 | Not recommended |
480p | 854 x 480 | 10 | 0.75 | Not recommended |
720p | 1280 x 720 | 10 | 1 | Ideal |
1080p | 1920 x 1080 | 10 | 2.5 | Ideal |
2K | 2560 x 1440 | 10 | 5 | Ideal |
4K | 3840 x 2160 | 10 | 10 | Not recommended |
8K | 7680 x 4320 | 10 | 20 | Not recommended |
1 Megapixel | 1280 x 720 | 10 | 1 | Ideal |
2 Megapixel | 1920 x 1080 | 10 | 2.5 | Ideal |
3 Megapixel | 2048 x 1536 | 10 | 3.5 | Ideal |
4 Megapixel | 2560 x 1440 | 10 | 5 | Ideal |
5 Megapixel | 2592 x 1944 | 10 | 6 | Not recommended |
6 Megapixel | 3072 x 2048 | 10 | 7.5 | Not recommended |
7 Megapixel | 3072 x 2304 | 10 | 8 | Not recommended |
8 Megapixel | 3840 x 2160 | 10 | 10 | Not recommended |
16 Megapixel | 5312 x 2988 | 10 | 20 | Not supported |
33 Megapixel | 7680 x 4320 | 10 | 41 | Not supported |
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